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SMS Terms and Conditions

These terms describe what happens when you communicate with Mindful Ease Psychiatry and Wellness Services by text message, what we collect, how we use it, and how to manage your preferences at any time.

For more on how we collect, use, and protect your information generally, see our Privacy Policy.

Last updated: August 10, 2026

Types of Data Collected

When you communicate with Mindful Ease Psychiatry and Wellness Services via SMS, we may collect information such as:

  • Your phone number
  • The content of your messages

This information is used solely to respond to your inquiries and provide customer support. We will not use your SMS data for any other purpose without your written consent.

Protection of SMS Data

Mindful Ease Psychiatry and Wellness Services employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data

Mindful Ease Psychiatry and Wellness Services does not disclose SMS contact or content data to third parties.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Your Rights

You have the right to access, correct, or delete your SMS contact or content data, except where retention is required by law. For assistance or to exercise your rights, please contact us at (346) 766-1516.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. When deciding the correct retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes of processing, whether those purposes can be achieved by other means, and applicable legal requirements.

For tax purposes, the law requires us to keep basic information about our patients, including contact, identity, financial, and transaction data, for six years after they stop being a patient.

In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Changes to This Policy

Mindful Ease Psychiatry and Wellness Services reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Contact Us

If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us:

Terms and Conditions

By opting in to receive SMS messages, you agree to the following:

Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services.

Types of SMS Communications

If you have consented to receive text messages from Mindful Ease Psychiatry and Wellness Services, you may receive messages for conversational purposes, such as appointment reminders. For example:

"Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Mindful Ease Psychiatry and Wellness Services at any time."

Message Frequency

Message frequency may vary depending on the type of communication.

You may receive up to 5 messages per month related to appointments and billing.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may differ for domestic or international messages.

Opt-In Method

You may opt in to receive SMS messages from Mindful Ease Psychiatry and Wellness Services by filling out a form on our website.

Opt-Out Instructions

You can opt out at any time by replying "STOP" to any SMS message. Alternatively, contact us directly:

Phone: (346) 766-1516  ·  Email: info@mindfuleasepsych.com

Help

If you are experiencing any issues, reply with the keyword "HELP" or contact us directly at the phone number or email above.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

A quick summary

Types of Messages

  • Appointment reminders
  • Scheduling updates
  • Service notifications
  • Administrative updates
  • Customer support messages

Message Frequency

Message frequency varies depending on the service interaction.

Message & Data Rates

Standard carrier message and data rates may apply.

Opt Out & Help

Text STOP to opt out at any time. For assistance, text HELP or visit our Privacy Policy.

Full terms and conditions are available at mindfuleasepsych.com/sms-terms-of-service. If any provision of this page is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this page.

Questions about text messaging?

Reach out and a member of our care team will be happy to help.

Contact us