Privacy Policy

This policy explains what personal information Mindful Ease Psychiatry & Wellness Center PLLC collects through our website, patient portal, and related communications, how we use it, and who we share it with.

It does not replace our HIPAA Notice of Privacy Practices, which governs how we use and disclose protected health information as part of your clinical care. [Link to Notice of Privacy Practices, if published separately.]

Last updated: August 6, 2026

Information We Collect

We collect personal information you provide directly to us, including through website forms, our patient portal, phone calls, and text messages. This may include:

Contact information, such as your name, email address, phone number, and mailing address
Information submitted through appointment request or contact forms, including your state of residence and reason for reaching out
Insurance and billing information, where applicable
Health-related information you choose to share as part of scheduling or care, which is also subject to our HIPAA Notice of Privacy Practices
Technical information such as IP address, browser type, and website usage data, collected automatically through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

Respond to inquiries and schedule appointments
Verify insurance coverage and process billing
Communicate with you about your care, including appointment reminders and follow-ups
Send SMS messages you have opted into, as described in our SMS Terms of Service below
Improve our website and services
Comply with legal and regulatory obligations

How We Share Your Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our practice, such as scheduling platforms, our electronic health record system, our patient portal provider, and payment processors. These providers are only permitted to use your information to perform services on our behalf.

We may also disclose information when required by law, to protect the safety of a patient or others, or as otherwise permitted under HIPAA and described in our Notice of Privacy Practices.

SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. For details on text messaging, including message types, frequency, and how to opt out, see our SMS Terms of Service.

Your Choices

You may opt out of SMS messages at any time by texting STOP, as described in our SMS Terms of Service below. You may also contact us directly to update your contact preferences or request that we correct inaccurate information.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this policy or how your information is handled, please contact us at 346-766-1516 or info@mindfuleasepsych.com.

Questions about your privacy?

Reach out and a member of our care team will be happy to help.